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Mandi User Official Policy
Google Play Data Safety Compliance

Account & Personal Data Deletion Portal

In compliance with Google Play Developer policies and global data privacy standards, users of the Mandi User application have the right to request permanent deletion of their account and all associated personal data at any time.

Developer: Decconz Self-Service: Immediate Assisted: 24-48 Hours Permanent & Irreversible

Assisted Deletion Request

Use this form if you do not remember your password, have uninstalled the application, or cannot log in. Our operations team will verify and purge your account data within 24 to 48 business hours.

We use this identifier to locate your account in our database.

Data Handling & Policy Disclosures

As mandated by the Google Play Developer Data Safety policy and global privacy laws, below is the transparent disclosure of how customer data is processed upon account deletion:

Data Permanently Purged
  • Profile Identity: Full Name, Email Address, Mobile Phone Number, Encrypted Password Hash, and Avatar Images.
  • Delivery Locations: All saved delivery addresses, house numbers, and landmark coordinates.
  • Active Shopping Data: Uncompleted cart items and saved wishlist collections.
  • Device & Tokens: Push notification device tokens (FCM) and active authentication sessions.
  • Live Stream Interactions: Live stream participation records and viewer messages.
Data Retained & Justification
  • Statutory Invoices: Historical tax invoices, transaction amounts, and payment IDs are retained solely as strictly required under statutory fiscal law (GST / Income Tax Act / Companies Act) for financial audit periods.
  • Anonymization: Retained commercial accounting records are completely stripped of personal identity and cannot be used for marketing, profiling, or re-identification.
  • Fraud Prevention: Critical records related to open disputes, pending refunds, or financial chargebacks are retained until statutory resolution.
Alternate Submission by Email: Users may also request manual account deletion by writing directly to our data protection officer at decconz.com@gmail.com with the subject line "Account Deletion Request - Mandi User" from their registered email address.

Mandi User Application • Operated by Decconz • Privacy Policy • Help Center